Privacy Policy

Navanto Ltd (“Navanto”, “we”, “us”, or “our”) is the data controller for the personal data described in this policy. We are a company registered in England and Wales (company number: 17073806), with our registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

You can contact us about privacy matters by email at support@navanto.co.uk.

Enquiries and sales contact
When you contact us or express interest in Navanto, we collect your name, email address, company name, and any other information you choose to provide. We use this to respond to your enquiry and, where you have given consent or we have a legitimate interest, to keep you informed about Navanto. Our legal basis is legitimate interests (Article 6(1)(f) UK GDPR) or consent where explicitly given.

Website usage data
We may collect anonymised or pseudonymised information about how visitors use this website (such as pages visited and referral sources) to improve the site and understand our audience. Where this involves cookies or similar tracking technologies, we will ask for your consent before placing them. Our legal basis is consent (Article 6(1)(a) UK GDPR) or legitimate interests for strictly necessary analytics.

We retain personal data only for as long as necessary for the purpose it was collected. Enquiry and contact data is kept for up to 2 years from last contact, unless we have an ongoing relationship with you. Website analytics data is retained for up to 26 months.

We do not sell your personal data. We may share it with trusted third-party service providers acting as data processors on our behalf (for example, email or CRM tools), who are contractually bound to process data only on our instructions and in accordance with UK GDPR. We will not transfer your data outside the UK/EEA without appropriate safeguards in place.

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Request erasure of your personal data (“right to be forgotten”)
• Object to or restrict our processing of your data
• Receive your data in a portable format (data portability)
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at support@navanto.co.uk. We will respond within one calendar month.

This website may use cookies and similar technologies. Where any non-essential cookies are used, we will present a cookie consent notice and only set them with your permission. You can manage or withdraw cookie consent at any time via your browser settings.

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

We may update this policy from time to time. The “last updated” date at the top of this page will reflect any changes. We encourage you to review this page periodically.